Tips for Effective Communication in Healthcare
Communication is the process of sharing information, opinion and feeling between people through speaking, writing or body languages. Effective communication prolongs the concept that transmitted content is clearly and successfully delivered, received and understood by someone in the way it was intended.
In a healthcare setting, effective communication between patients and healthcare professional is very important to provide great patient care and improve patient satisfaction. It encompasses the ability of healthcare professional to collect information in order to facilitate accurate diagnosis, appropriately counseling, therapeutic instructions, and establish caring relationships with patients.
Many medical professionals tend to overestimate their ability in communication which leads to patient dissatisfaction and complaints. Ineffective communication can lead to improper diagnosis and delayed or improper medical treatment.
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